I was referred to Dr. Kim because the surgeon I was referred to was not available. Arriving on time at his office for my first visit, I waited 55 minutes before he could see me. He explained the procedure and said that within 7 days I'll be able to ride a bicycle. After surgery, he just left without discussing the result with either me or my wife who was there the entire time.

I had two post surgery visits with him, and each time waited over 45 minutes before he would see me. Both times I...