This is incredibly bad. They are returning my mail with a moved, left no forwarding address. I didn't move, went to the location twice: the first time because I was getting SOME mail (my drivers license was sent back!). They could find no reason why, but "my regular carrier is on vacation". So? At that time I started receiving NO mail. I mailed something to myself with my work return address. Just got it back - AT WORK. This is why monopolies are illegal. Unless you're the US Government. Oh, I called the phone number listed and it's "out of service".