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State DirectoryTuffy Walled Lake
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- HoursCLOSED NOW
- Regular Hours:
Mon - Fri Sat Sun Closed - Phone:
Main - 248-624-4440
- Address:
- 784 N Pontiac Trl Walled Lake, MI 48390
- Email:
- Other Emails:
- Links:
- Categories
- Auto Repair & Service, Auto Springs & Suspension, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems
- Payment Options
- Brands
- acura, bmw, hyundai, jeep, kia, lexus, subaru, volkswagen, volvo
- Neighborhoods
- Walled Lake, Downtown Walled Lake
General Info
Tuffy offers full service automotive repair and maintenance. We do everything from brakes, oil changes, and air conditioning to tires, batteries and more. Tuffy offers Free Roadside Assistance and Nationwide ANYWHERECARE Warranty with any service. Our mission is to provide the best automotive repair service in the industry through our continuous commitment to quality and customer service. There was a time in America when you either did it right or you didn't do it at all. Your work was your reputation. Character was forged from a solid job well done -- again and again. At Tuffy(R) Tire & Auto Service Center, we still do things the old-fashioned way. The right way. In fact, only Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's a right way and well, a right way. Tuffy. Done Right. Period.
Contact Info
Reviews
BRING LOTS OF CASH! - My first visit to Tuffy's in Walled Lake was an overcharge experience from hell. I took in a Ford Explorer that needed an EGR valve replacement. The two piece part was about $100. I received a quote for $600... umm.. two nuts that you heat and twist off, top of the engine, so nothing moved! $600. I told the owner "Its just an EGR replacement, how do you justify $600..... ?? I asked to speak to the mechanic that quoted it.... and he was just too busy to walk over 20 feet to explain how a 30 minute labor job would be $600!!And if that isnt enough... the "knock" noise when I hit the brakes??? quoted $900 (REAR BRAKES ONLY !) Told me all the internals of back brakes and pads would be replaced (less than $100 in parts, which the parts didnt need replacing) Took the tire off myself, took pictures, the brake pads weren't even at half-life.Turned down the "work" and "quote", as the car DID NOT NEED $1600 OF REPAIRS. The truck had a flat tire the next day.... due to a screw driven in the rear tire, undoubtly done by the shop cause I turned down their "service" I took off the tire and took pictures of perfectly good internals and brake pads. TUFFY CORPORATE, WHY ARENT YOU CALLING ME ???? And.... they cranked on the lug nuts SO TIGHT because I turned down their "service" See picture of my 4-way that broke as I tried to remove the lug nuts the next day. Had to pay someone to remove all lugs nuts and install properly.Now after the first drive since service, the 4 wheel drive hubs are completely wasted... wonder how they sabataged those as well. Took truck to another local place... they replaced EGR for $125 AND removed all the lug nuts. They quote the rear brakes to just get some lubrication.$125.00 versus Tuffy's $1643.00 Quotation. You need to trust your Mechanic,.... there is NOTHING to trust with these guys.I gave two Stars, because the Quote was produced very quickly!Ask auto parts suppliers about shady Tuffy.
07/21/09
Friendly, honest and helpful service. Offering helpful advise, fast but efficient service in a locally owned shop.