Very poor service, no communication at all. Took a laptop in for repair, would not "boot up". Repaireed the first time, (they said) cost $100 ! The laptop booted up one time after repair, back to "will not boot up to operating system". took the laptop back to them, they reluctantly agreed to fix it since it havd been under 30 days since initial repair by them. Again like before no communication! I called them daily (twice daily) for a week ..."We are still working on your computer in the lab". Finally at end of week, Saturday afternoon 5 PM, they close a 6 PM , they called..."Your computer is ready for pickup, been ready foir several days now". I go to pick up computer, they had REPLACED my hard drive with a new version Windows 7, did not comunicate with me at all...wiped out all my data on original hardrive, I use the computer in live on stage performance for soundtrack playback, drstroyed ober $10,500 worth of soundtracks!! DO NOT USE THESE PEOPLE!!!