First, this is an expensive eatery. Service and food should be excellent. We had been there a multitude of occasions. No more and never again. On the last visit, we had a reservations. Upon being seated, there was only one waiter for a full house. It took over ten minutes to order. Forty minutes later, no food. A same sized party was seated next to us about fifteen minutes after our arrival. They submitted a similar order to our own. The waiter delivered our food to their table... They were a bit disappointed it was an inexact order, but they said they would take the food. Another ten minutes passed, and he attempted to deliver the neighbors food to our table. We were accepting, other than the fact it was one order shy. My meal was missing. Another thirty minutes later, after everyone else was finished, my meal arrived. I asked for the bill, left my food on the table, and we departed--no tip. Not an apology anywhere in this process. Embarrassing--we had a visiting guest.