Ordered and charged for a 100% embroidered patch and received a 77% embroidered patch. Was told that their supplier considered anything over 75% as 100%. If I would have paid Custom Accents 77% of the bill, would they accept that as 100% payment? I guess they do not want anymore of our business and I will be sure to warn anyone looking for such items to be careful.

I have used Custom Accents for a number of years and have always been very happy with their products, service, and prices. They have a wide variety of promotional products and have some great ideas. They always get things done quickly and are very easy to work with. I'm not sure why it says Insurance by the heading. They do promotional products for business.