I called in to get an estimate to fix my rusted muffler and was told it would be $20-60 parts and all depending how bad and that they would not charge me for something I did not need. I did not have to schedule an appointment, just took it in at my leisure and sat in air conditioning while they took a look. I had to wait for a bit since they were helping someone else, but one they got my car up, they let me look at the problem and in less than a half hour, start to finish, and just $20 they had me good to go. The place is nothing to look at, but the guys are thorough and very cordial. I would definitely go back if I needed to.