March 10, 2010, 8:30 am: If you go at a time when they're understaffed and the only aisle available is the "express lane," you better not have more than 15 items in your cart. He will not wait on you, even though there are *no* other checkers available to assist you. And the manager was no help...he stated over the intercom for all to hear that the other checker had gone home. Hey, Manager? If that's the case, then get your behind out there and help run your store. Not sure what his (or the express checker's) bad attitude was about, but there was no excuse for his rudeness and indifference to a customer. With the exception of one very courteous produce worker, the store's customer service ethic is severely dysfunctional. Yes, I have worked as a cashier and no, there is no excuse for treating customers like that. Unless you just don't care. In which case, I guess I don't either. Bye, Vons!