I had an eye exam, the service at first was beyond wonderful. They ordered contacts for me both samples and a years worth of contacts. I paid for them right then. The contact samples I do not know if they ordered the wrong ones or if the exam was wrong. I called the office to let them know I love the contacts, comfort was wonderful, but I could not see out of the right eye. The contact I paid for came through the mail but was not the correct Rx. I called the office and at first the girl argued with me until I had her read my Rx and then I read her what was sent. They did call me a week later to tell me the correct ones were in. Once again I brought up not being able to see out of the right eye. the same girl said that these were correct. I asked if I open the contacts if they were not correct would they take the open boxes back, at first she said yes but then said no they would have to order month later still no contacts they would rather argue than fit the correct contacts