My previous agent had a falling out with Farmers and I was left hanging with no agent. Rodney was appointed as agent. At the time I was having family issues and home owners insurance wasn't on the top of my list of things to check on. After all I've been with Farmers for 7 years. In this time frame Farmers raised my insurance by, get this $4000.00. It took 9 months till this was brought to my attention due to shortage in escrow. Never a notice from Farmers or Rodney. I'm sorry I'm wrong, Rodney sent a post card. he told me today. To me a agent should be looking out for you. Rodney was looking out for himself. What kind of commission did you make on this deal Rodney? You served America in the Army for twenty years, not looking out for fellow man now are you.