I have always been happy renting a car from this Enterprise location. I have rented several times in the past. This time was surprising to me. I had reserved a car for a week's rental, but when I arrived to pick up my rental they only had two cars on the lot, a Ford Fusion and a Toyota Camry. Both would be upgrades to my reservation. Two of the employees discussed which one to give me and expressed to each other they really didn't want to rent me either one. Then one of them said, "well, definitely not the Fusion" so I was given the Camry. I loved the Camry. It was a smooth ride, however, the car had such a heavy perfume smell in the car I had to drive the entire week with two windows down in an effort to lessen the smell. My husband rode in the car with me one evening and the smell was overwhelming for him too. I am sure I will be in need of another rental and I will return to this location since it is the closest in proximity to my home, but I really hope the employees do not haggle over "having to give me an upgrade" and I hope the car is not smelling.

I rent the majority of my cars from Enterprise Rent A Car on 5235 Indian River Road, Virginia Beach, VA. The staff is very friendly and courteous. The selection is always good. The staff goes above and beyond to make sure that you have a positive experience at their branch.