Elle Et Lui has cut my hair since they opened 14 years ago. After 14 years, I obviously would have found another salon if I were not extremely satisfied. My original hairdresser retired and Louise, the owner, has cut my hair for some years and she is excellent. The shampoo and appointment desk staff are capable, pleasant, and helpful in changing appointments or reminding you if you have missed an appointment. I highly recommend the salon without reservations. I am confident you will find a skilled operator who does exactly what you want done with your hair and will make recommendations for changes to style, cut, and color. I also purchase shampoo and conditioner at the salon, specific products recommended for my type of hair. I have not used the spa facility and cannot comment on it but I give the "hair" part of Elle et Lui an A. There is a parking lot in the rear specifically for the salon. All in all, you cannot go wrong with Elle Et Lui.