I bought a $60.00 cigarette rolling machine for my dad as a gift. I was told upon purchasing that i would be able to return it if it was not the one he wanted. i took said machine home gave it to my dad and when he was rolling his first pack of cigarettes the piece of junk broke. a bolt broke clean off and the arm jammed up into the system. Mind you this was only yesterday. Today i took said machine up to the store location (of 3) that i bought it from and although the employee had no idea of the return policy she called the manager who then told her my only option was to exchange said piece of junk for another piece of junk. I had my reciept. The manager was at another store location so i went ther to talk to her about the issue. She was extremely rude and condescending. mocking and disrespect is no customer service in my opinion. i was told the return policy was posted all over the store when i asked to see it she took me to a little 2x4 inch piece of paper taped on the wall in the corner. something to hide much??? i just laughed. no self respecting manager could point that out with any form of confidence. Needless to say my family of 6 over a pack a day smokers will be taking our business to ROLL N' UP in centralia. I woudnt spend another dime in this store after the way i was treated. horribly disrespectful and condescending.