Just a short time ago I wrote you a letter aout how wonderful your store at safeway at 63rd was at Christmas time fantastic store,employees were great and service was outstanding-this time I am writting to you about another store at 2420 Main St in Vancouver,Wa-totally different-employees playing around,our coffee was not how we ordered the employee had confertation with us like we were liars,coffee was totally gross-disgusting-no help with selling products-the garbage was over full-the floors disgusting-and they let in a homeless man to sleep in one of your chairs-the smell was awful-this store needs what your other store offers-my whole experience there I will not go there again-I enjoy Starbucks and would like to have an enjoyable experience-I frequent Starbucks at least twice a week-this store needs some improvement-Is not service to the customer important?My sister had her walker and nobody even helped with the door?I am very disappointed-Valerie Dent