I received lash extensions from this place today. I specifically asked the woman to confirm that the extensions will correctly be applied to each individual lash, she acknowledged that this is the correct way to do it and how she would be doing it. The process took an hour, which is about half the time it should have taken. I immediately had pain in my left eye. It felt as if there were something in my eye. I told the woman that something was bothering my eye. I also told her that I did not like the lashes. They looked TERRIBLE! I had nice lashes to begin with, I was just looking to enhance them. Unfortunately, the end result could not be worse. I asked the woman repeatedly to remove the lashes. She refused to remove them unless I paid. Among many of her ridiculous comments, she said, "how do you know they are bad? You've never had them before..." I told the woman I would have them removed by another salon, since she refused, and then I left. I soon realized the pain was being caused by large amounts of my lashes being pinched together by large clumps of glue. They had NOT been applied to individual lashes. I went to another salon for the removal. The glue was on my waterline and my eyes were so irritated that the salon could not use remover. The lashes had to be pulled, along with my natural lash. I now have a quarter of the lashes I came into the salon with. Only the painful lashes were removed. In the few lashes I have left, I can feel every clump of glue that is still on my eyelids. I will be reporting this business to the state, Better Business Bureau, cosmetology board and filing a claim. This business has no right to practice this service so neglectfully on people's faces. In the meantime, I will be purchasing false lashes to hide my devastation and a serum to help the growth. Along with a trip to the doctor and a lawyer.