Patty is the owner and is wonder with all the animals. She is gentle and soft spoken with them as she does her job shaving them. And they seem to response to her gentle ways. She does a great job doing a lioness cut on my little persian cat, Sweetpea. And she comes home smelling so good and clean! I give Patty 5 stars for all around friendly but, professional services. Please give her a call for someone that you can trust.