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Details
HoursCLOSED NOW
Regular Hours:
Mon - Fri
Sat

Contact Info

Phone:

Main - 903-482-6150

Address:
13603 Us Highway 75 Van Alstyne, TX 75495

Reviews

1
1 Reviews
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anonymous

12/01/13

1.0

This facility performed unauthorized repairs on my car, failed to notify me of the charges in advance, and never had a signed work order to perform the repairs. They were asked to diagnose only, and then call to advise. When asked why this did not happen, the owner replied, "we fix things for the same cost as other garages charge to diagnose them, so we just go ahead and fix 'em". I specifically asked for a phone call once diagnosis was completed. This never happened, and they offer no reasons for this. The brakes they fouled up two months earlier had failed, and they again charged labor for a second repair. Now they claim to have a "mechanics lein" on my car, but without a signed work order this cannot be issued per TX statutes. They moved the car off the premises, which constitutes personal use, which voids the lein per TX statutes. I guess I need a lawyer now to get my car back. I am sending them, and the Van Alstyne police copies of the TX statutes for execution of law.

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Categories
Auto Repair & Service, Used Car Dealers
Payment Options
all major credit cards, discover, amex, mastercard, debit, visa
Other Information

Wheelchair Accessible: Yes

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