I recently had a grooming appointment at Petsmart in Valley Stream, New York for my 9 year old Yorkie, Jack who had been there several times before. Jack unfortunately has a collapsed trachea and an enlarged heart, a condition that he has been living with for a good part of his life. Upon walking into the grooming salon Jack was greeted with dirty looks of disgust and a fascial expression best described as "I'm not touching that!". After rudely being asked if I had an oppointment a discussion started about Jacks condition which I explained was a collapsed trachea and enlarged heart. The girl helping me then went to get someone from the front that again walked in with a judging look at Jack like he wasn't welcomed there. I will no longer be using Petsmart or any Bandield Hospitals, I would stay away from this heartless place.