always hot and arrives way before expected, but when I got a chicken salad full of fat on the meat, I was put on the spot when asking for a refund. Although the store accepts all kinds of payments, the manager claimed to mail me a refund and never did. He did try to humiliate me by sending good workers to my home to pay me back when I wasn't home. I work out of town and moved, the manager still hasn't mailed the refund he said he would-4 months ago.