Called on Saturday around 11 am for an appointment and was able to come in at 12:30 pm. Our 7 month old French Bulldog which we just adopted was very stinky. Bill the person who greeted us was very nice and had a great caring personality which made us feel good about leaving our dog. Harvey was finished at 2:30, he looked and smelted marvelous, his coat was soft, ears clean, toes nails filed. We will be going back to the Pampered Pooch!