I always have such a positive experience at the H&R Block (5th year now). Everyone is professional, and my taxes are completed very quickly. Any questions I have are answered by Geraldine, who is fantastic! This is a great customer service experience. Thanks!

H&R Block is very expensive. I just found out they charge you a fee of $34.00 if you want your refund sent to your bank account. If you don't pay their fee at the time of service they charge you that fee. Yes, that fee is additional to their fees. Also, they have a new signature machine. I hate it!! They ask you to sign a document on their screen before you can really read it. Wow, should I just learn how to do my own taxes on- line. I think I'm going to try something different next year.