As long as your having a procedure SWGI is easy to work with. If you need follow up or have any issues outside of a procedure; forget trying to get an appointment. I have been trying to get an appointment for over six months. Today I was told maybe in January. My procedure was in June. The secretary (Terry) is very rude and needs to remember that we the patients; pay for our services whhich in turn writes her payroll check. Great group of Doctors and would reccomend except for the staff. Get rid of the office girls and you will have a great practice.