The sales staff told me incorrect information, lost my contact information, and confused me with another order for 3 weeks. They told me they would place a special order and to call back in a week. No order was placed and no record was made. They gave me the number to the dress designer but it wasn't the dress designer at all. The staff passed me off to their manager who ridiculed me for "choosing to have big (blanks) that are hard to fit" (my 34H bust is natural and makes me very self conscious). She told me they weren't profiting from their work with me and I was expecting too much from them. She also criticized me for not driving the 4 hours to the store and electing to have my order mailed to me. She then told me they had "real customers" in the store and she was too busy to deal with me right now. I refuse to ever have anything to do with them in the future. If you go there expect to be ignored and lied to, have your order lost or incorrect, and be verbally abused and criticized.

I WOULD BE THRILLED FOR YOU TO COME TO SELMER AND VISIT MY FORMAL WEAR STORE.WE ARE LOCATED IN SELMER,TN. IF YOU ARE CLOSER TO UNION CITY, TN. BY ALL MEANS STOP AND SHOP AT JO ANN'S. I DON'T KNOW THE MOTHER BUT PAIGE AND JARED ARE GREAT FOLKS. THEY HAVE THE NICEST GOWNS AROUND AND I AM TRYING TO BE JUST LIKE THEM...HAHA GREAT SERVICE AND PRODUCT. I AM NOT JEALOUS OF THEIR BUSINESS JUST ENIVOUS.