Their hot and ready deep dish is very seldom ready. I've had to wait several times for them to make one. I was in to get one Tuesday and they had none made so I ordered one. The girl took my order and went back to tell them in the back. A few other people came in and order other pizzas and got their orders and left. She went back to see what was taking so long and then waited on a few others and sent them out with their orders. Twenty minutes later I'm still waiting for my hot and ready deep dish! The guy from the back came out and claimed she never told them in the back but I witnessed her telling them, I could hear her!! I think it may be a long while before I go to them again. By the way after 30 minutes I took my money and left empty handed.