Good luck with getting anyone to answer the phone at the Sheridan store.

Good luck with getting anyone to answer the phone at the Sheridan store.

I really like their service until last month when i tried to fax an order and never went throu i called the location and NO BODY answered the phone,right now im trying to fax an another order and the same thing is happenning , the order still sitting there waiting to be fax. Is your fax machine working Sam?

Good prices if you can find a style in the book and NOT ask to deviate from it at all. A simple change from drawn confetti/swirls to paw prints? NOPE. "we have to stick to what is in the book, even though I know what you are talking about and the work seems similar, we do not do ANY other style or change." (Direct quote). Don't expect CakeBoss quality work but even a simple change (that would actually make for LESS work) - they are NOT willing to change anything except maybe the icing color. For price, it works this time, but for our family of 5's upcoming bdays - we will likely go elsewhere to get what we really want.

Birthday Cakes for a bargain price! I priced cartoon character cakes for my daughter's birthday party, everywhere including Walmart wanted $40 for a quarter sheet, but Sam's Club to my surprise, has a pretty decent selection, and only $20 for a 1/2 sheet!! I am able to pick icing colors, style, buttercream, chocolate or whipped frosting, and cake flavor - easy ordering process and again - a heckuva bargain price! :)