Do not shop at Beauty Town. Braiding hair purchased for a cancer patient could not be used. It was NEVER opened. The buyer requested an exchange and offfered to pay the difference and/or not accept the difference if the exchanged product was lower in cost than the original item. The MANAGER REFUSED. When asked if an exception could be made due to health circumstances, his reply was: 'Sorry. Policy." Let's celebrate any time there is an improvement in health and refrain from giving our monies to those who care more about 'policy' than customers.