Plenty of wait staff that do not do the job but no leadership to direct it. Dirty glasses stacked up on bar in front of you, if your sitting at the bar and no one will wash them. Trash mixed in the peanut shell floor. Dirty tables that need to be cleaned off and wiped down. Costumers wanting to order but the manager basically just looks at the POS system the entire shift. I was not a fan of the old owner, but he ran the staff and had good food. I was a regular at the Steel pit, but not at the Crows Nest. The re-model? Terrible. The bathrooms are dirty both ladies and men's, my wife felt like she had to hover off the seat and took her shoes off before going in our own house, it was that bad. The sound system ? What sound system, maybe great for a song you know but as far as watching a game, forget it, you better know how to read lips. So for me I will go to a sports bar that understands watching sports, good food, good service , and making it a relaxing fun time.