I just got off the phone with a very rude employee who could not find my shoes and indicated to me that since the repairs were not slated to be done until 2:00 PM she did not have to find them. They have been there for 2 weeks. If I get them back today I will never do business with Gwenneth's again. I have done business with them in the past and their employees never acted in this fashion. I cannot recommend them.

This is the worst business I have ever interacted with. The owner repeatedly lied about when the work would be completed. The employees were totally embarrased about the owner's lying and misrepresentation. Not worthy of even one star!