The facility is lovely and most of the aides and caregivers are sympathetic. Unfortunately if the resident needs anything other than ordinary, day-to-day care, they are unlikely to receive it--use of a pharmacy other than the one convenient for the facility is discouraged, and this in turn can live your relative in pain or worse. No attempt will be made by personnel at The Groves to arrange for a doctor or LPN to step in when necessary, your relative will have to be taken from the home to the ER or by you to an appointment you make with an offsite doctor. This is really a shame, as the day-to-day care, facility, and food are head and shoulders above some others.