I first went to Tego's for a custom ring, I was told I would be emailed several times before the ring was actually done, and my deposit check cashed. After seeing that my check was cashed I emailed about my ring, then called and was told it was done. When I went in to pick it up, I was less than thrilled with it, but didn't really hate it either, after being lead to believe I could return it after a few days if I decided I didn't LOVE it. The next day I brought it back, too many things I just couldn't look past, but I couldn't return the ring. Only exchange, so I did. I was made to feel I was robbing them with the exchange. I was told to ask around for the value to see the good deal I was getting. I found out that I paid minimum $500 too much, at most $1200 too much. Also that the SI1 diamond that I bought is really and I1, HUGE difference! I'm not unhappy with my ring, just the fact that I was lied to and made to feel bad about it!