I actually used to work at Just Puppies in Towson, and now tell anyone I know that is buying a pup to NOT GO THERE!!! Just Puppies may not be a puppy mill, but it sure comes close! At any given time, they had up to 20 sick dogs in the "sick room," which customers don't even know about. Most of the dogs sold there often go home and get Kennel Cough or something worse! The customer service is usually ok, but the manager won't allow the regular employees to sell the dogs- even if they've been working with the customer the entire time- because it's really "the managers job." This often cut the regular employees out of their commission. The manager often sold dogs that she KNEW was sick, just to get them out of the store! The only way I would suggest buying a puppy from Just Puppies is if you are looking to rescue a dog, but still pay a LOT for it. These dogs truly do need to be rescued and they need special people to do it! If you do buy, make sure you CAREFULLY read your bogus guarantee!