I think Cox is a good example of a company that has gotten too big and lost vision of what customer service is all about. When attempting to get service for a new home built right between two homes that currently have Cox service, I was told I am not in there service area. When I explain that my neighbors on either side have Cox, I am told that they will need to send out engineers to evaluate the new home. This could take 30-45 days. That is crazy enough but the engineers did come out and told my daughter there will be a cost share for us to get service. Whats up with that? Does anyone know anyone, who has paid to get their own cable run to the house? My neighbor didnt pay for his. I guess I am special. Or they dont want me for a customer. Signed real unhappy

i ordered internet for my home off the internet and Cox sent me a cancellation notice without calling me to talk to me. I do not like the long lines waiting to get service or the lack of hours they are open.

Great value for the buck. Would recommend to anyone!

Sometimes their cable freezes or scratches like it's a dvd. Most of the times it's good cable just expensive.