very poor customer service. not the company they once were. Do not back up their product but rather try to tell consumer they must have done something wrong etc. Products are only as good as the people that install and back up the product. Door less than 2 years old starting buckling so I must have hit it, ha ha I don't think so. Out side looks perfect inside of door is buckled. After discussing with them they refuse to repair door saying you are out of warranty. I have had many garage doors over my life and they lasted a lot longer than 2 years, ha ha. With customer service like that I bet they are loosing business with out my review but its the least I could do to repay the courtesy they showed me.

Honest and hard working employees. Bartlett knows the garage door business!! HIGHLY RECOMMEND! in BUSINESS OVER 60 YEARS

I called 3 places and Bartlett were the only ones to come out. The others gave me an estimate over the phone. Work was done satisfactorily. The quality of their Amarr brand of uninsulated steel garage doors is poor, compared to Wayne or Clopay. After only 5 years, the bottom threshold of the Amarr they installed is rusting. The Amarr doors are much thinner gauge metal than what you would buy at the Depot or Lowes, but when your business is garage doors, you make the most profit by buying and installing the cheapest product you can find.

Excellent service. They have repaired springs and cables on my garage door over the past 15 years. Their work is fast and they are reasonably priced. I would recommend them.

excellent family owned business. very reasonable and professional. highly recemend

Excellent service and repair. Thanks Jeremy. I called Sunday evening with problem and they returned the call Monday morning and had the door repaired before noon with very reasonable charge. (and offered reasonable estimate on replacement in the future) thanks again Bartlett

Bartlett has done 5 garage doors for me over the years and will be the only dealer I call in the future. There service is excellent. There service men are knowledgable and friendly.

Excellent service. I left a message at night. They called first thing in the morning and had the door fixed by noon. Provided great options for a replacement as my door has been hit (probably by the previous owner) and lots of rust. They will be my first option for replacing the garage system.