Dr. Jackson and her staff are 100% fantastic!! I have a great deal of experience with vet clinics as I have worked in rescue for 10 years and have had my own animals for 12 years, and Northpointe is one of the very best I've ever worked with. The facility is super clean, the staff are nice, helpful, and knowledgeable. Also, the process from start to finish is efficient and cost effective. The best part is Dr. Jackson! Dr. Jackson is super smart, compassionate, and available to you and your pet. She takes a vested interest in her patients and their "parents". She knows her clients and remembers their special needs. I have a "heart puppy", meaning she was born with a progressive heart disease. Dr. Jackson has gone the extra mile to research the newest technologies and medications to help my pup. My girl is a rescue and because of Dr. Jackson and her team, she will have a chance to live a happy, quality life as long as her little heart allows.Thank you, Northpointe Animal Hospital