Would rate 0 if I could...Terrible, awful, horrendous, "professionals" that will demean, degrade, and humiliate you! The customer service is no better. Took over a week to get in and when I called to ask the status of my orthodics, they wouldn't even try to call the company to see what was going on with them. Go out of town if you have to because you will be better off in the long run!