I am so please that I was referred by another customer of Windstream Communications to Windstream. The customer service is old-school, like it used to be before everything went "corporate." I received a call-back from Internet inquiry and my service was hooked up very quickly--was advised of the best possible plan to get the most bang for my buck, so to speak, and am getting Internet service and phone service for less than phone service alone. They asked if I would like a specific number, and they were able to secure it. I was also given direct-dial numbers to contact them for any questions or issues I might have--no 1-800 call center. I am very happy with Windstream Communications and would highly recommend.