Horrible experience. When my son picked up his prom tux the vest was the wrong size, a medium where he had been measured for a small (a small was originally ordered.) He was told to come back the next day, prom day, to pick up the right size vest. Later that night he received a call that a small vest was not available. We made a second, special trip to the store to pickup the wrong size vest. The store "manager" was polite but no help. When I complained she said they best they could do was a small black vest which would not match the dates' dress. It gets worse. When my son got dressed that day for prom the jacket was at least one size too big and the sleeves were never altered to the correct length (they were too long.) My son has an off the rack suit that fits him better. I get lots of apologies and excuses from the store staff but no satisfaction. In fact, the store "manager" suggested it was my son's fault for not knowing that the jacket was too big and the sleeves too long.

Horrible experience. When my son picked up his prom tux the vest was the wrong size, a medium where he had been measured for a small (a small was originally ordered.) He was told to come back the next day, prom day, to pick up the right size vest. Later that night he received a call that a small vest was not available. We made a second, special trip to the store to pickup the wrong size vest. The store "manager" was polite but no help. When I complained she said they best they could do was a small black vest which would not match the dates' dress. It gets worse. When my son got dressed that day for prom the jacket was at least one size too big and the sleeves were never altered to the correct length (they were too long.) My son has an off the rack suit that fits him better. I get lots of apologies and excuses from the store staff but no satisfaction. In fact, the store "manager" suggested it was my son's fault for not knowing that the jacket was too big and the sleeves too long.