This was by far one of the worst dinner experiences I have had. When my fiance and I were seated, the waiter came up to us and said, "What do you want?" That was his way of asking for our drink order. While bringing the appetizer course and beverages, the waiter elbowed my fiance' 4 times. When my fiance' told him that he was elbowing him, he didn't apologize. The chef then forgot my fiance's chicken off his order and made it well after dinner. The manager didn't want to comp the meal and got into a shouting match with us. He finally took the chicken off after 20 mins of arguing. Then at the end of dinnera, you receive a bowl of ice cream. The waiter took our order but didn't submit it. When it finally came out, he placed it 5 feet away from us and put the spoon on the table. We asked for another one and he did it again. Then when we asked for another, he said they were out and my fiance' got up and got one. So not worth the trip.

great service! friendly staff... but the food is horrible!! purchased take out food for lunch today and was disappointed that i only had 3 shrimp with my order. the only great thing about the meal was the soup.

My daughter and I absolutely love this place! The food is fabulous and the service is great. Even the design of the restaurant is gorgeous. I highly recommend going to Fuji Mountain. I am even having my daughters Bday party in one of the private rooms.