The people are real, and friendly, even under stress. Ralph is always willing to help, in his stoic way, and Angela is a favorite with her consistent smile. Small town friendliness, from small town folks. There are few ruffled feathers here, and service is always with a smile, even though sometimes slow due to understaffing. Scuttlebutt is that staffing will soon be cut, again, which is too bed, as often only one person is available at the counter now.