Excellent people to do business with. On two occasions I've done special order purchases and it's a great experience. I received a phone call when my items came in, so I could pick them up. Received safety and use instructions, and have had a very good experience. I enjoyed dealing with a local person, and not a stranger in a CHAIN STORE.I will do business again with this company in the future, and always refer my friends and associates.Pete Mozzone, Taunton Mass. cooljeeps.com