The service is below average. The owner spends more time trying to get out of a job rather than fully completing the job that you pay for. He leaves branches and shrubs in the yard afterwards only to be reminded that he needs to complete the yard service. His equipment often is out-of-service which causes the lawn to go untreated because he doesn't have enough up-to-date equipment to keep business going. He offers up so many excuses as to why a lawn job can't be done. He will loose your gate keys only to say that he doesn't know where he put the key so that you will have to order another one for him futher delaying the entire yard from being serviced. He charges for every little thing even things that should go along with servicing the yard i.e. picking up branches. His customer service leaves a lot to be desired. And any email response he sends is always two or three pages of negative feedback and response.