The owner has been in the business for over 32 years he stated to me. He's a wonderful chap once you get to know him and spend some time talking to him when he doesn't have a full store of people wanting water testing. He tests quickly and gives you very assured recommendations and does not over sell you. He doesn't have to he says. I highly recommend you visit the store and meet him. I still need to ask him his name. He stocks many products and can order anything else. I like his prices also. Check out the store soon, you won't be dissapointed.