I have been going there for over ten years. They are very gentle on my nails, never burn me with the drill, I don't come out bleeding. They are very quick, polite and I always get many compliments on the nails after having them done. I would recommend them to everyone. I went to one other place once whene they were out of town and it was then that I really appreciated how great they are. The other place I was afraid my fingers would fall off and I would need a blood transfusion from the damage done to my cuticles. Golden Nails is "tops" in my book and I would recommend them to everyone.