If I could give Zero stars I would! Awful customer service, I called to cancel the membership since I was out of the country and was assured that everything was taken care of. Not! They charged me for 8 months of service after that and when I called to talk with them about it they blamed me for not canceling in writing! My alleged call never happened and its their policy to just keep on charging! I offered to settle with them for a few of the months but that wasnt good enough, they wanted me to pay for the entire balance of fraudulent charges. Dont trust them and find another gym!!