I was more than happy with this company. At first I did not understand how to do things but I was making it too complicated. Its very simple! They have you make a rough drawing with measurements. Fax or email the drawings with a few color choices and soon after you will get a clear quote. To select your color they send you to 1 of 5 wholesale distributors they work with. This is the best part because my husband and I were able to see hundreds of slab colors and tag the actual batch we wanted. The wholesaler I went to was huge! They had a few acres worth of stone slabs to select from. The entire process was great. The installers and the templaters were clean cut and nice. The entire project took only 5 days and I was without my sink for only 18 hours. I guess because the glue used to prevent leaks needs time to dry before my plumber could do anything. I have already recommended them to my Mom and my neighbor. They saved me enough money that I was even able to buy a new refrigerator! :)