Bay Area Laser spent time first trying to help me over the phone. Their technical service help was dynamic. Although the problem was fixed over the phone and I did not need service at that time, they have continuously been there for my company and I now purchase their compatible toner cartridges. What a great group of people whoever you speak with. Plus a human-being answers the phone not a computer. Great customer service!

They offer great service, they were kind and prompt to help me with my printer. :) A+ for customer service.