I went in today during my lunch hour to try to purchase a fondue set. I spent 20 minutes going back and forth from the small appliance section and customer service who told me three times they were in that section. On the fourth stop at customer service I told them I can not see one. The lady tried to get several people to help me, including a manager sitting in the bridal registration area who was not doing anything as I walked by him several times, but when asked if he was busy he sat up in the chair and leaned to start typing on the computer and told her he was busy. Finally a kind young gentleman named Kirby walked up from behind me and told the girl he would help me. Unfortunately you were all sold out, but I appreciated the help. I was about to walk out of the store and would have most likely not shopped there in the future had it not been for him and his kindness. I think he should be recognized for taking pride in his job and being so gracious and helpful.