Awful customer service!! Started out in the drivethru and the person was very rude while taking my order and once I got the order I wasn't satisfied so I went inside and the cashier proceeded to go get the manager when she finally decided to come over to address me and just so happen the one that was displaying awful customer at the drivethru was the lady she came back with. I normally don't do things like this but I was disgisted with the way she acted about the matter and like I mentioned before she had a bad attitude before I even mentioned an issue with the order. Is this what managment is coming to?? if so..I'm scared! Poor poor poor customer service all the way around!!

We had previously spoken with the area mgr for the Talladega location. We elected to try the Talladega location again last night. At around 6pm, there were no customers inside. The drive thru got our order wrong AGAIN. My husband checked the order and asked for his money back. When he did, the employees inside "scrambled" to the back and he said the cook came and gave him his money back. I cannot believe this has happened to us 2 or more times at this location. Higher mgt definately needs to look into this location. Thank you

Sue Ellen Robinson