I have gone to Harkness Furniture more times than I remember! I always have a great experience and have no problems with any of the furniture I have purchased for myself, friends or family members. Keith is the most knowledgeable and helpful person in the store, in my opinion and I specifically only go to the store when I know Keith will be there. He is that good. Take it from me, a person who has used Harkness Furniture to stage homes for sale, their product is way above standard and an excellent value.