This store was recently taken over by a bigger franchise owner, so I was expecting the store to loose its personal feel & good ethics. This was NOT the case at all. The employees are just as courteous, helpful, and well educated about animals. Now that they carry animals, they take fantastic care of them all, and offer some of the lowest prices in the area. Do not hesitate to visit this store; I have been a long time customer and will continue to come here for all of my animal's needs.